PRIVACY POLICY

Privacy statement

We are very pleased that you have shown interest in our company. Data protection has a particularly high priority for the management of Lines Kystferie. This privacy policy applies to the processing of personal data carried out by Lines Kystferie when you have booked a stay with us, visit the website or otherwise interact with us.

DEFINITIONS

The data protection declaration of Lines Kystferie is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public, as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

It is important for us to only use your information in accordance with applicable data protection legislation and your expectations, and we must be clear about how we use it. This privacy policy will explain which information is collected, why it is collected, how the information collected is used and which options and rights you have regarding the collection of personal information.

WHAT INFORMATION WE CAN COLLECT

In connection with the various ways in which we can interact with you, we may obtain the following categories of information:

  • Contact information : Including name, address, telephone number and email address.
  • Identity information : Date of birth and nationality.
  • Information about next of kin : stored when renting a boat.
  • Transaction Information : Including credit/debit card number, payment method and purchase history.
  • Booking information and activity information : Including information relating to booked stays and activities etc.
  • Information about communication between you and us : Email communication.
  • Digital information collected when you visit our website : our or other digital platforms – including IP address, browser data, traffic data, order history, behavior on social media and user patterns.

WHERE DO WE GET YOUR DATA FROM

You have provided most of the information we have about you. But we can also receive information from our partners, e.g. tour operators. Digital information is obtained from our website and any other digital platforms, such as Google, Google Maps, Facebook, Instagram, etc.

Google Maps
Use of Google Maps Type and purpose of processing: On this website we use the offer from Google Maps.
Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). This allows us to display interactive maps directly on the website and allows you to easily use the map function. If you want more information about Google’s data processing, you can see Google’s privacy policy . There you can also change your privacy settings in the privacy center.

Detailed guidance on how to manage your own data in connection with Google products can be found here .

The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).

Facebook
The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/ , provides information on the collection, processing and use of personal data by Facebook. It also explains which setting options Facebook offers to protect the data subject’s privacy. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.

Instagram
Instagram receives information via the Instagram component that the data subject has visited our website, provided that the data subject is logged in to Instagram at the time of the call-up to our website; this happens regardless of whether the data subject clicks on the Instagram component or not. If such a transfer of information to Instagram is not desirable for the data subject, he or she can prevent the transfer by logging out of their Instagram account before a call to our website. Further information and the applicable data protection regulations for Instagram can be found at https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/ .

YouTube
YouTube and Google receive information via the YouTube component that the data subject has visited our website, provided that the data subject is logged in to YouTube at the time of the call-up to our website; this happens regardless of whether the data subject clicks on a YouTube video or not. If such a transfer of information to YouTube and Google is not desirable for the data subject, he or she can prevent the transfer by logging out from their YouTube account before a call to our website is made. The data protection regulations published by YouTube, which are available at https://www.google.de/intl/de/policies/privacy/ , provide information on the collection, processing and use of personal data by YouTube and Google.

WHY WE USE YOUR INFORMATION

We process personal data for the following purposes:

Order

  • Description: We use personal data to facilitate, process and confirm orders.
  • Legal basis: Such information is processed to fulfill the agreement (booking a stay at Lines Kystferie).
  • Forwarding: In order for us to be able to facilitate your stay in a good way, it may be that we have to pass on your information to business partners.

Communication

  • Description: We use personal data to be able to offer you relevant information about your stay here. We may send you this information electronically or by other means.
  • Legal basis: We use such information to offer important information about your stay that is necessary to fulfill our agreement with you. We also use such information to provide you with other information that is necessary to safeguard our interests, as well as to ensure that your stay is as comfortable and problem-free as possible.
  • Forwarding: We may forward personal data to our partners, as they may need this information to communicate with you, as well as to offer you support and assistance.

Direct marketing

  • Description: We use personal data to offer you offers from us and our partners.
  • Legal basis: As long as you have an existing customer relationship with us, all use of such information to advertise our services is based on us having a legitimate interest in offering you relevant information and relevant offers. You can refuse to receive such information and offers at any time. If you do not have an existing customer relationship with us, we will only use the information about you to send you marketing if you have given your consent. We will only pass on the information to business partners for marketing purposes if you have given your consent.
  • Forwarding: We may forward your information to business partners so that they can send you information and offers if you have given your consent to this.

Statistics and analysis

We use anonymised information to be able to generate statistics and analyses.

HOW LONG DO WE STORE PERSONAL INFORMATION?

We will store personal data from the time of order and as long as we have an existing customer relationship. We will store transaction information when required by applicable law, e.g. the Accounting Act. If you have given consent to receive information and marketing material, we will store personal data for as long as you wish. We may also store personal data for up to three years after your trip has ended if we believe this is necessary to process potential complaints or claims.

HOW TO ACCESS, CORRECT OR DELETE PERSONAL INFORMATION OR SEND COMPLAINTS?

You can contact us at any time if you wish to access or correct your personal data. You can also request a copy of the information we have collected about you. You can ask us to delete information that we have obtained from you. However, we are required to keep the information required to fulfill our agreement with you, as well as information that is necessary to comply with applicable laws and regulations or requirements from the authorities. If you believe that we do not use or handle your personal data correctly, you can complain to the Norwegian Data Protection Authority.

CHANGES TO THIS PRIVACY NOTICE

From time to time we will be able to update this personal information. You will be notified of these changes when and where this is appropriate; they may possibly be published on our home page. All changes will only come into force after they have been communicated/published.

COOKIE MANAGEMENT

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the “Real Cookie Banner” consent tool. Details on how the “Real Cookie Banner” works can be found at devowl.io/rcb/data-processing/ .

The legal basis for processing personal data in this context is Art. 6 (1) lit. c GDPR and art. 6 (1) lit. f GDPR. Our legitimate interest is the handling of the cookies and similar technologies used and associated consents. Disclosure of personal data is neither contractually necessary nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

Web designer:
Valerie Guhra-Polster
https://valerieguhra.de/

CONTACT INFORMATION

If you want to get in touch with us, you can send us an e-mail at post@lineskystferie.no or send an inquiry to Lines Kystferie, Linesveien 1012, 7176 Linesøya .

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